Copy Center Associate
Meta
Company Description
My Company support several nationally-known clients and have access to a variety of jobs on an ongoing basis, and I'd look forward to an opportunity to work with you in the future. If you know of anyone who you could recommend that would be interested in this position, please let me know.
Job Description
Copy Center Associate
Chicago, IL (Onsite)
2+Month Contract (Temp to Perm)
M-F (8:00 AM - 5:00 PM)
Qualifications
Leads day-to-day operations of a small (up to 2-person) on-site service location, including copy/print center, mail services, and hospitality support. Acts as the primary on-site contact for customer issues, contract compliance, and service delivery. Ensures Service Level Agreements, quality standards, profitability, and customer expectations are met.
Responsibilities
Lead daily operations for site, service, or shift; function as document specialist/operations worker
Operate copy, print, binding, and mail equipment; manage incoming/outgoing mail
Provide hospitality services (conference room setup, beverages, pantry stocking)
Serve as point person for customer issues, SLAs, contract compliance, and remedies
Implement and manage Service Excellence standards and procedures
Create/completes work orders, invoices, site reports, and month-end reports (as needed)
Monitor supplies; place requisitions using Oracle iProcurement
Train staff on workflows, machine operations, and service standards
Ensure payroll accuracy; supervise time clock punches
Manage shift profitability, cost of goods, and assist with P&L management
Schedule work to meet quality, audit, and deadline compliance
Coordinate vendors, inspections, escorts, and minor office moves
Report and escalate facility issues (lighting, plumbing, system malfunctions) and assist with scheduling repairs
Support staffing, performance management, and development plans; conduct reviews
Communicate with sales on pricing, orders, and invoicing issues
Additional Information
lifting or moving items weighing up to 50-55 lbs.